At a Glance
- Founded: 1994
- Locations: 239
- Initial Investment: $ 94K - 127K
- Headquarters: Austin, TX
- Category: Business Services Computer Repair
CMIT Solutions, Inc., has grown into the leading provider of IT solutions for small businesses by recognizing demand, harnessing the power of local offices run by entrepreneurs, and remaining ahead of the game with the most current and most reliable technology solutions.
Company’s Unique Selling points
CMIT is the leading provider of managed services providing services to small and medium size businesses. Through our managed services package franchisees, build long term, recurring revenue through trust based relationships with clients.
Franchises deliver service and support through CMIT’s 24/7 Network Operation Center (NOC) and help desk support. From the moment a franchisee opens their door they are backed by 500 network engineers and help desk professionals. The Home Office team provides ongoing training support, and product development that makes CMIT worthy of being named a “World Class Franchise (Franchise Research Institute).
Training and support provided by the franchisor to franchisee
Pre- Training checklist tasks covers 3 weeks of preparation, then a 2 week on-site training class in Austin, TX. Business and Success Coaches, Mastermind Groups, and ongoing training regards new products, marketing and business support tools via webinars, Town Hall etc.
HELPING PEOPLE WITH THEIR COMPUTERS
We started in the 1990s as an emerging IT services company that helped people operate their home computers. The company began franchising in 1998 and quickly realized the needs that local business had for IT services. As the use of computers for business gained widespread adoption, small businesses were attempting to adopt a range of applications once available only to large companies. And when they failed, business owners fell back on expensive, inefficient break-fix solutions, the only option available at the time.
WHY WE ARE THE BEST MANAGED SERVICES PROVIDER (MSP)
As a Computer Repair Franchise, we focus on proactive managed services instead of reactive break-fix services. That means we prevent, diagnose, and fix problems before our clients notice them, instead of only showing up when computers are broken or systems are down. This flips the usual IT relationship on its head — our clients think of us as their strongest line of defense when it comes to productivity and efficiency instead of just technicians tasked with fixing hard-to-understand issues. Proactive monitoring and maintenance also generates peace of mind for our clients since they know their systems are completely managed by a partner they can truly count on.
LOCAL EXPERTS WITH BRAND POWER
CMIT Solutions offers these services through a nationwide system of more than 150 franchise units run by passionate and skilled local entrepreneurs. Local franchisees simply do a better job of serving their clients and building long-term trust — local business owners like to do business with other businesses in their community. Our franchisees are not just IT service providers but trusted professional advisors to their clients.
“ The most beautiful part of the franchise is the network- the people in the franchise. They ARE the brand- in a sense- they live the brand every day, and you develop a camaraderie with these peers all across the nation that is really meaningful. That not only leads to good friendships but great business opportunities where trust is established, which allows us to grow our businesses with one another across state lines and share work we do together on different companies. The opportunities are absolutely limitless for where we can go” Scott Graflund, Franchisee (CMIT Solutions of Arlington Heights & Chicagoland North & Denver)
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