Training & Support

Setting Your barbershop franchise Up for Success

Our corporate educators train your staff before your opening day and they stay in close touch so they can serve as valuable mentors and continue to reinforce best practices. Until recently, all our classes were conducted in-person, but Floyd’s has pivoted to build a video resource library online so anyone can access the training they need from anywhere. Great systems empower great people. That’s why, behind that fun, energetic vibe that draws in stylists as well as customers, there are solid, time-tested systems in place to ensure everyone at Floyd’s stays on top of their game.

We maintain operational consistency across company-owned and franchised locations by utilizing the same processes, training, and systems. That’s as important for customer loyalty and return business – strengthening your bottom line – as it is for employee retention. Getting them through the door is one thing; keeping them coming back is another. Floyd’s prides itself on a labor retention rate that’s higher than the industry average. “So typically, retention of employees is around 25%, and we're usually up around 35% to 40% retention,” says Mary Wehrer, Senior Director of Sales and Marketing.

High Workforce Retention

Making barbers and stylists feel valued and part of a creative, dynamic team is an important piece of the Floyd’s experience. With our proprietary line of men’s grooming products, Floyd's also provides an additional income opportunity with a possible commission on retail sales. But perhaps the most valued perk for stylists and barbers is the training.

Franchisee Support

We not only provide exceptional training to Floyd’s employees, but we strive for exceptional support for our owners as well. One of the advantages of joining a franchise system in the earlier stages of its growth is that there tends to be a stronger camaraderie because everyone knows each other.